Privacy policy
Last updated: 20 June 2025
"Kajuro", "we", "us", "our" means Kajuro lab s.r.o. and its subsidiaries and affiliates (collectively "Kajuro"), which respect your privacy and are committed to processing your personal data in accordance with fair information practices and applicable data protection laws.
This privacy policy (i) describes how we collect, use, protect, share and transfer your personal data; and (ii) describes your rights and choices regarding your personal data and how to exercise them towards Kajuro.

Scope of this privacy policy

This policy applies to the personal data we collect when you visit our website and the applications we operate. We may also collect data in other ways, for example during technical support, registration, in person (e.g. business cards) or from third parties. Where we provide a specific notice at the point of collection, that notice prevails in the event of any conflict.

What personal data we collect and how we obtain it

Kajuro may collect, for example, the following data:
  • Contact information: name, postal address, phone, email.
  • Information about professional interests and experience with our products/services.
  • Business and marketing information, including language preferences.
  • Transaction information (purchase history, orders, billing details).
  • Technical information about your device, browser, IP address and visited pages.
  • Security data for authentication and fraud prevention.
Kajuro may obtain it, for example:
  • Through registration, surveys and other online forms.
  • As part of an ongoing sales process.
  • As part of maintaining and updating our products.
  • By automated means such as communication protocols, email communication, cookies, web beacons, pixels and other related technologies.
  • Through our website.
  • Through your participation in surveys, competitions and promotions.
  • Through the use of social connectors and social media areas affiliated with Kajuro, including interactions with us on third-party platforms.
  • Based on your interest in Kajuro advertisements placed on third-party websites.
  • Through statistical analysis or other automated means to infer your interest in specific Kajuro products and services.

How we use your personal data

Kajuro may use your personal data in the following ways:
  • To handle subscription requests, software and service orders made online and to provide further information you request.
  • For customer support and communication regarding your orders, purchases, accounts, requests, questions and comments.
  • To manage relationships with our suppliers, partners and other business entities and to communicate with them.
  • To inform you about important Kajuro news, new products and services, updates, technical support, events and special offers.
  • To simplify use of the website and to personalize content and advertising using analytics and profiling technologies.
  • To enable the use of certain website features, including collaborative forums and communication channels.
  • To protect the security and integrity of the Kajuro website, our systems, servers and other technical resources.
  • To prevent and detect fraud or other prohibited or unlawful conduct.
  • To anonymize certain data when studying historical trends, processes and customer experiences without identifying specific individuals.
  • To operate, evaluate and improve our business (including developing new products and services, accounting, auditing, billing and debt collection).
  • To comply with legal requirements, legal proceedings or requests from government authorities and to establish, exercise or defend legal claims.
  • To ensure compliance with industry standards and our internal policies.
  • To prevent, detect, analyze and manage business risks.
  • To carry out research and analysis, including analysis of our customer base.
  • To provide marketing information in accordance with your preferences.
  • To personalize your experience when using Kajuro services.
  • To enable participation in competitions and similar promotions and to administer these activities.
  • To enable social media sharing functionality.
  • To manage our infrastructure and business operations and ensure compliance with internal policies and procedures.
  • To handle complaints and requests to access or correct data.
We may process your personal data for the above purposes where it is necessary to perform a contract, where Kajuro needs to comply with certain legal obligations, where the legitimate interests of Kajuro require it (for example marketing, service improvement, fraud protection and the defence of legal claims), or where we obtain your consent.

How we share and transfer your personal data

We do not sell, rent or otherwise provide your personal data to third parties, except as set out in this privacy policy. We may, however, disclose your personal data to third parties, including:
  • Our suppliers, subcontractors and processors and/or business partners for the purposes stated above.
  • Companies in connection with an investment round, sale or transfer of all or part of our business or assets.
  • Law enforcement or other government authorities upon request, where we believe such disclosure is necessary or appropriate.
  • Other entities where we reasonably believe it is necessary to protect our rights or property, including the security and integrity of the website.
Given the international nature of our business, we may transfer personal data to entities in other countries for the above purposes. By providing personal data to Kajuro or by sending communications to an email address in the "kajuro.cz" domain, you acknowledge and consent to the collection, use, processing, disclosure and transfer of such data in the Czech Republic and other countries that may not provide the same level of data protection as your home country.

Your rights and choices

The GDPR grants you certain rights regarding your personal data. Below is a brief overview:
  • Access, correction and portability. You have the right to reasonable access to your personal data, the right to request correction of incomplete or inaccurate data, and, to the extent provided by law, the right to have it transferred.
  • Objection. You may object to any use or disclosure of your personal data that is not required by law, necessary to perform a contract, or needed to fulfil a legitimate interest of Kajuro.
  • Erasure. You may request the erasure of your personal data in accordance with applicable law.
  • Restriction of processing. You may request the restriction of processing of your personal data while your request or complaint is being resolved.
  • Withdrawal of consent. You may withdraw consent you previously gave us at any time; this withdrawal does not affect the lawfulness of prior processing.
To exercise your rights, contact us at office@kajuro.cz or using the details in the contact section. You also have the right to lodge a complaint with a data protection supervisory authority.

Data security and retention

Kajuro takes care to protect the security of your personal data. We use reasonable physical, technical and organizational measures designed to protect personal data against accidental or unauthorized destruction, loss, alteration, disclosure or access. When processing sensitive data we use enhanced security measures including encryption. We retain your personal data for as long as necessary to fulfil the purposes set out in this policy and for the period stipulated by applicable law.

External links

Links to third-party websites are provided solely for your convenience. We have not reviewed these sites and have no control over them. Kajuro assumes no responsibility for these sites, their content or their privacy policies. If you choose to visit any of the linked sites, you do so at your own risk and we recommend that you review their privacy policies.
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